Apex Flow Scheduler vs Acuity Scheduling

Facts read from Acuity Scheduling’s own pages on 2026-10-07. Prices and terms change: verify before buying. Reviewed 2026-10-07.

What Acuity Scheduling isAcuity Scheduling sells three paid plans named Starter, Standard and Premium, sorted mainly by how many calendars the account holds. [1] Its pricing page shows a 7 day trial with no card and says there is no free plan. [5] Online payments, intake forms and email reminders appear on every plan, while text reminders start on Standard. [3]

What Acuity Scheduling publishes

  1. Acuity lists Starter at $16 per month on annual billing and $20 per month when billed monthly, with one calendar included. The page says annual billing saves 20 percent and prices exclude taxes. (price; source, read 2026-10-07)
  2. Standard is shown at $27 per month annual or $34 monthly with up to 6 calendars. Premium is shown at $49 per month annual or $61 monthly with up to 36 calendars. An Enterprise tier is by contact. (price; source, read 2026-10-07)
  3. Email reminders and custom intake forms are on every plan. Text reminders, an appointment waitlist, memberships and packages, and gift certificates are listed from Standard upward. (feature; source, read 2026-10-07)
  4. Premium adds an AI booking assistant chat bot, a signable business associate agreement, separate time zones per staff member or location, hiding the Acuity logo, and custom API and CSS. (feature; source, read 2026-10-07)
  5. The pricing page offers a 7 day trial with no credit card, says it has no free plan, and says it charges no setup, cancellation or support fees. It also says an account can be cancelled at any time. (policy; source, read 2026-10-07)
  6. Online payments run through Stripe, Square, PayPal or Venmo, and meeting links work with Google Meet, Zoom and GoToMeeting. These are listed on all three paid plans. (integration; source, read 2026-10-07)
  7. All plans include a mobile admin app for viewing and managing appointments, listed in the Google Play Store and Apple App Store. The page says it can be used during the trial. (feature; source, read 2026-10-07)

Side by side

Acuity Scheduling as published, and Apex by design. Apex status badges come from our feature audit.
TopicAcuity Scheduling saysApex does by designApex status
Plans and priceStarter shows $16 per month on annual billing, Standard $27 and Premium $49, with calendar limits of 1, 6 and 36. [1][2]Priced by users: $59 for 1 user, $99 for 2 to 5, $129 for 6 users.
  • AD08No per-user fees(In progress)
In progress
Text remindersText reminders are listed from Standard upward, with email reminders on every plan. [3]Texting runs on your own provider account or a rolling out prepaid wallet, after carrier registration.
  • CM01Two-way SMS from business number(In progress)
In progress
Online requestsNot verified: the pricing page does not say whether a client request waits for owner approval.A request arrives pending and is confirmed by the owner or by rules.
  • BK11Booking requires owner approval (request mode)(Built)
Built
Calendar countCalendar limits are the main plan divider: 1, up to 6 and up to 36 calendars. [1][2]Route order and drive time between visits are part of the daily schedule.
  • SC05Route optimization (daily)(Built)
  • SC28Drive-time between jobs shown(Built)
Built
Mobile accessA mobile admin app is included on all plans. [7]Installs to the phone home screen as a web app. There is no native iOS or Android app.
  • MB23Tech app install without app store(Built)
Built

A blank in the first column means we did not verify it. We make no claim about features Acuity Scheduling does not publish.

When Acuity Scheduling may fit better

Acuity may fit better when the work is appointment based, such as a studio, a consultant or a salon chair, and a client picks a slot and pays online. [1] It lists packages, memberships and a waitlist on Standard and above. [3] Its long list of payment options is a strength. [6] Apex is newer, narrower and early access.

How Apex is designed differently

Apex is designed around a service route rather than a studio calendar. A customer's online request arrives pending, the owner or the owner's rules confirm it, and only then is it a confirmed visit. Price tiers follow the number of users, texts and AI phone minutes are not included in any plan, and data export is designed to be available at any time.

This is a statement about Apex design, not a claim that Acuity Scheduling falls short. Apex Flow Scheduler is early access, its only tenant is Apex’s own first business, and many features are still rolling out.

What we could not verify

  • The help center page for importing and exporting client lists returned a not found error, so the client export file format was not verified.
  • Field service features such as routing, crew dispatch and job photos were not found on the pricing page.
  • Prices change, so verify before buying on the vendor's own pricing page.

Questions that mention Acuity Scheduling

Official site: acuityscheduling.com. All other compared vendors: comparison index.