Product / Reports
Five numbers an owner can act on this afternoon.
Time to first response, requests captured, owner decision time, missed-call recovery and schedule conflicts. Not a chart gallery.
This week, illustrative layout
Layout illustration only. Bar lengths are not data.
In buildReporting is in build. The events it reads from, such as request state changes, are already recorded by the engine.
How it works
Everything is an event
Every state change on a request is stored with who and when.
Metrics read the events
Response time and conversion come from real timestamps, not estimates.
Export it all
Full-data export is available on every plan.
Act on it
The report opens with what needs a decision today.
What you get
- First-response time per channel.
- Request to confirmed conversion.
- Schedule conflicts caught before the day starts.
Plan availability: Basic metrics on Team. Full reports on Pro.
Questions, answered first
Do reports include money?
Not yet. Apex is a scheduler, not an accounting suite.
Can I export the raw data?
Yes. Full export is a promise on every plan.
Do you sell AI insights?
No. The outcome is a faster response and fewer lost requests, and the numbers show whether that is happening.