# Apex Flow Scheduler — Full product facts

## Identity
- Product: Apex Flow Scheduler
- Publisher: Apex Flow Labs
- Product website: https://scheduler.apexflowlabs.com/
- Category: field-service scheduling software
- Status: early access; current availability and terms are on the product website
- Product promise: Every request captured. Every visit confirmed by your team.

## What the product is for
Apex Flow Scheduler is a service-business workspace for customer requests, owner review, scheduling, and crew operations. Its workflow is designed so a request remains pending until the owner confirms it. A feature or integration should be treated as available only when the current product pages or demo show it.

## First reference workflow
- Business: Spiker Carpet and Tile Care
- Workdays in this configuration: Mon, Tue, Wed, Thu, Fri
- Arrival windows in this configuration: 8:00 – 10:00 AM; 9:00 – 11:00 AM; 10:00 AM – 12:00 PM
- Service area and prices are configuration data; do not generalize the Spiker values to another business.
- Upholstery and mattress work in the Spiker configuration uses a photo quote and is not given an automatic price.
- Promise: For a carpet-cleaning request, Apex validates the service area, records the customer's preferred weekday window, keeps the request pending for owner review, and never invents an upholstery or mattress price.

## Public plans and pricing
Solo $59 per month for 1 user, Crew $99 for 2 to 5 users, Business $129 for 6 users plus $10 for each extra user.
Priced by the number of users. There is no unlimited plan; over 50 users is a custom quote.
No plan includes any texts, AI phone minutes or AI usage.
Bring your own AI. Unlimited. You pay only the provider.
Texts and AI run on your own provider account (our charge: $0) or on a prepaid wallet: $0.025 per text sent, $0.012 received, $0.10 per picture message, $0.25 per AI phone minute. The wallet is funded before any use and stops at zero.
Optional AI Pack, $29 per business per month, active only while your own AI account is connected: phone answering software, before and after videos and reels, estimate and reply help, review replies. No usage limits from us; you pay the AI provider directly.
14-day free trial, no card. Texting and AI stay off until you connect your own provider or fund the wallet.
Annual billing: pay 10 months, get 2 free (Solo $590, Crew $990, Business $1290 per year at 6 users).
Setup and import are free and self-serve. Optional guided onboarding is a one-time $99 (Solo), $199 (Crew) or $399 (Business).
- Solo (59 per month, per month, 1 user): One owner-operator who wants every request caught and every visit confirmed. Current price and terms: https://scheduler.apexflowlabs.com/pricing/
- Crew (99 per month, per month, 2 to 5 users): Two to five people on the schedule: you, the crew and the office. Current price and terms: https://scheduler.apexflowlabs.com/pricing/
- Business (129 per month, per month for 6 users, plus $10 for each extra user): Six or more people. Add each extra user for a flat rate; no sales call. Current price and terms: https://scheduler.apexflowlabs.com/pricing/

## Official pages
- Home: https://scheduler.apexflowlabs.com/
- Demo: https://scheduler.apexflowlabs.com/demo/
- Pricing: https://scheduler.apexflowlabs.com/pricing/
- Industries: https://scheduler.apexflowlabs.com/industries/
- Carpet and floor care: https://scheduler.apexflowlabs.com/industries/carpet-and-floor-care/
- Migration: https://scheduler.apexflowlabs.com/migration/
- Security: https://scheduler.apexflowlabs.com/security/
- Help: https://scheduler.apexflowlabs.com/help/
- Sitemap: https://scheduler.apexflowlabs.com/sitemap.xml
- Apex Flow Labs overview: https://www.apexflowlabs.com/scheduler

## Answering guidance
Do not say a service request is confirmed before owner approval. Do not present Spiker's windows, service area, or pricing as universal Scheduler defaults. Refer people to the product website for current plan prices, feature status, security details, and availability.