How to cancel an Acuity Scheduling subscription?
Short answerI did not find a verified cancel article for Acuity Scheduling, so check its help center or account billing screen. [1] The pricing page shows an annual-pay option with a 20% saving and a monthly option, which affects what you owe when you stop. [1]
The explanation
The billing choice matters. If you paid annually, you likely prepaid a year, and leaving early may not return the unused months. If you pay monthly, you can usually stop at the end of the month, but confirm this in the vendor's terms. [1]
Before cancelling, remove the booking link from your website, email signature and social profiles, or customers will keep trying to use a page that no longer works. Export your client list and appointment history.
Then replace the link with a working one, even a simple phone number, before the old account closes. After you cancel, watch your card statement for one more cycle and keep the confirmation email in case you need to dispute a charge. Ask support to confirm the end date in writing.
How Apex does it
In progress
Part of this is built. The rest is not. Status as of 2026-10-07; the badge shows the least-built feature involved.
Apex's booking page lets customers request a time and reschedule or cancel from a link, and the owner confirms each request. Month-to-month plans with in-account cancellation are part of the design.
- BK01Online booking page (hosted)(Built, rolling out)
- BK24Reschedule / cancel link for customer(Built, rolling out)
- AD09Month-to-month, cancel in-app(In progress)
Apex Flow Scheduler is in early access. See how we label status.
Sources
- Acuity Scheduling pricing page (read 2026-10-07)
Where this question comes from: owners type it, or a close variant, into search boxes. It was returned by public search suggestions (Google, Bing or DuckDuckGo) when we collected them on 2026-10-06; the exact phrase seen was “how to cancel acuity scheduling subscription?”. We do not have search volumes.