How do I let flooring customers book themselves without calling me?
Short answerOffer an in-home measure visit as the online booking, ask for rooms, current flooring and the material wanted, and leave the install date for after the quote is accepted. Flooring is priced from exact measurements, so the first appointment is the one worth putting on the page.
The explanation
Customers want to see a price, but flooring cannot be priced well until someone measures. That makes the measure visit the right self-booking product. The page can promise a visit, and an estimate after, while the install date follows later.
The form should capture room names, approximate sizes, the floor being replaced and the new material, if known. Add a question about stairs and transitions, since those add time. Offer add-ons such as old floor removal and furniture moving as checkboxes with their own time.
Request mode fits here. A pending request with the room list lets you plan the visit around your route, and a confirmation message sets expectations: the visit is for measuring, a written quote follows, and the install date comes only after the material lead time is known.
Steps
- Create a measure visit service with a realistic duration.
- Ask for rooms, approximate sizes, current floor and new material.
- Add checkboxes for old floor removal and furniture moving.
- Confirm the visit and state that a written quote follows.
In flooring installer
Flooring is quoted from measurements and often involves special-order material. The online step belongs at the measure visit, since a firm install date depends on the accepted quote and the material lead time. All flooring installer scheduling questions.
How Apex does it
In progress
Part of this is built. The rest is not. Status as of 2026-10-07; the badge shows the least-built feature involved.
Apex is designed to hold requests as pending, offer add-ons in the booking flow and ask intake questions on the booking form. Request mode is built, while add-ons and intake questions are in progress.
- BK11Booking requires owner approval (request mode)(Built)
- BK10Add-ons and upsells in booking flow(In progress)
- BK25Intake questions on booking form(In progress)
Apex Flow Scheduler is in early access. See how we label status.
Where this question comes from: we wrote it from research on common owner problems. It is not measured search demand.
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