Does calendly send text message reminders?
Short answerYes, Calendly sends text reminders on certain paid plans, but only to invitees who choose to receive them, and they can stop at any time [1]. Expect the same pattern in your own business: collect opt-in first and honor a request to stop. Check your state and federal rules and your provider's terms.
The explanation
Consent is a normal part of business texting. The Calendly help page says invitees must choose to receive text messages, citing privacy laws as the reason, and that they can opt out or back in later [1]. The same logic applies when you text from your own number.
Practical steps are simple. Add a consent line to your booking form or intake: I agree to receive text messages about my appointment, reply STOP to opt out. Store who agreed and when, and make sure the STOP reply actually blocks future messages.
Quiet hours are another courtesy. Avoid sending reminders late at night or very early. If you are unsure about the rules for marketing texts versus service texts, ask a lawyer or your provider. Do not guess when a fine could follow.
Steps
- Add a consent line to the booking form.
- Store who agreed to texts, and when.
- Make STOP replies block all future messages.
- Avoid sending outside reasonable daytime hours.
What to watch for
- Mixing promotional messages into appointment reminders without consent for marketing.
- Keeping no record of when a customer agreed.
How Apex does it
In progress
Part of this is built. The rest is not. Status as of 2026-10-07; the badge shows the least-built feature involved.
Apex has opt-out and quiet hours, channel consent preferences and an automatic unsubscribe footer for email. Opt-out handling is built. Texts still need the owner's provider account connected and number registration completed.
- CM09Opt-out / STOP and quiet hours(Built, rolling out)
- CM10Channel consent preferences(In progress)
- CM27Unsubscribe / compliance footer auto(Built, rolling out)
Apex Flow Scheduler is in early access. See how we label status.
Sources
- Calendly Help: send text messages with Automations (read 2026-10-07)
Where this question comes from: owners type it, or a close variant, into search boxes. It was returned by public search suggestions (Google, Bing or DuckDuckGo) when we collected them on 2026-10-06. We do not have search volumes.