Can calendly send text reminders?
Short answerYes, Calendly can send text message reminders through Automations on its Professional, Standard, Standard Plus, Teams, Teams Plus and Enterprise plans [1]. Messages go through Twilio from random U.S. numbers, replies from invitees are not delivered or monitored, and each message is limited to 180 characters [1].
The explanation
The vendor's help page says text reminders are an Automations feature, and invitees must opt in before they can receive them [1]. By default the texts do not include reschedule or cancel links, though you can add them with custom variables [1]. New accounts may have limited customization at first [1].
For a service business, the main limits are practical. Replies are not delivered, so a customer who answers a reminder is talking to nobody [1]. The sending number is assigned automatically and you cannot choose it [1]. If you want two-way texting with your own number, you need a different setup.
Check the plan and the limits against your needs before relying on it. If most of your visits are in homes with access questions, you may want replies to reach a person. If you only need one-way reminders, this is a straightforward option.
What to watch for
- Assuming customers can reply to reach you.
- Using shortened links, which the vendor says some carriers block.
How Apex does it
In progress
Part of this is built. The rest is not. Status as of 2026-10-07; the badge shows the least-built feature involved.
Apex has appointment reminders by text or email, two-way texting from a business number as an in-progress piece, and opt-out handling. Texts need the owner's own provider account connected and number registration completed first.
- CM03Appointment reminders (SMS/email)(Built, rolling out)
- CM01Two-way SMS from business number(In progress)
- CM09Opt-out / STOP and quiet hours(Built, rolling out)
Apex Flow Scheduler is in early access. See how we label status.
Sources
- Calendly Help: send text messages with Automations (read 2026-10-07)
Where this question comes from: owners type it, or a close variant, into search boxes. It was returned by public search suggestions (Google, Bing or DuckDuckGo) when we collected them on 2026-10-06. We do not have search volumes.