How do i stop my app from crashing?
Short answerTo stop an app from crashing, look at permissions, memory and versions. A denied camera or location permission can crash a screen that needs it. Background apps can starve memory. A mismatch between the app version and your phone's operating system can cause crashes only on certain screens.
The explanation
Open the phone settings for the app and check permissions. Photo upload screens often crash when camera or storage access was denied months ago and forgotten. Turning permission back on usually fixes that single screen.
Next, look at what else is running. Navigation, music, and several browser tabs can all hold memory. Close what you do not need during work hours. Many phones also have a battery saver mode that kills background processes, which can interrupt syncing and look like a crash.
Finally, compare versions. Check that the app and operating system are both current. If a crash began right after an update, wait a day or two and check the vendor for a fix before spending hours on your own. Keep notes on the screen where it fails.
Steps
- Open phone settings and review the app's permissions for camera, photos and location.
- Close navigation, music and extra browser tabs during work.
- Turn off battery saver while using the app on a route.
- Update the app and the phone, then retest the failing screen.
What to watch for
- Granting every permission blindly instead of the ones the failing screen needs.
- Assuming the app is at fault when the phone is running out of memory.
How Apex does it
Not a scheduler feature
Apex runs as a web app added to the phone home screen, so camera and location permissions are granted in the browser settings. Some in-field features, such as photo capture, are in progress, so check each feature before relying on it.
Apex Flow Scheduler is in early access. See how we label status.
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