Why is my calendly not working?

Process: App reliability and support. Reviewed 2026-10-07.

Short answerCalendly relies on a connected calendar to check for busy times and to add new meetings, so a broken connection can look like the whole tool failing [1]. Reconnect the calendar from the availability or calendar settings, choose which calendars to check for conflicts, and pick one calendar for new bookings [1].

The explanation

The connection can break after a password change, a security prompt, or a switch of accounts. Open the calendar settings and see whether the account shows as connected [1]. If not, connect again, sign in and allow access.

Then check the selections. The tool asks which calendars to check for conflicts and which one receives new events [1]. If your personal calendar is not on the check list, it will offer times when you are busy. If the wrong calendar receives events, bookings land where your crew never looks.

After you reconnect, test by booking a time yourself in a private window and see whether the event appears. Keep a note of which calendar is the main one so the next change does not cause confusion for your staff.

Steps

  1. Open the calendar settings and see if the account shows as connected.
  2. Reconnect, sign in to the calendar account and allow access.
  3. Choose which calendars to check for conflicts and which receives bookings.
  4. Book a test time in a private window and confirm it appears.

What to watch for

  • Connecting several calendars without picking one as the main place for bookings.
  • Forgetting to reconnect after changing the calendar account password.

How Apex does it

In progress

Part of this is built. The rest is not. Status as of 2026-10-07; the badge shows the least-built feature involved.

Apex has two-way calendar sync and a free and busy conflict check as in-progress pieces, with calendar connections partly built. Check each connection before relying on it for a live schedule.

  • SC15Two-way Google/Outlook calendar sync(In progress)
  • IG04Google Calendar(In progress)
  • SC17Free/busy conflict check against personal calendar(In progress)

Apex Flow Scheduler is in early access. See how we label status.

Sources

  1. Calendly Help: connect your calendar (read 2026-10-07)

Where this question comes from: owners type it, or a close variant, into search boxes. It was returned by public search suggestions (Google, Bing or DuckDuckGo) when we collected them on 2026-10-06. We do not have search volumes.

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