Single sign-on: what it means
DefinitionSingle sign-on, or SSO, lets people sign in to several applications with one company identity, usually managed through a central provider. It reduces password sprawl and makes it easy to cut off a departing employee everywhere at once.
How it works in a service business
SSO matters mostly to larger organizations with an identity system, an IT person and many tools. A five-person plumbing company usually does not have one. The tradeoff is complexity against control: setup takes effort, and some vendors offer SSO only on higher plans. A common mistake is paying for SSO when a password manager and two-factor authentication would cover the same risk at a small scale. If you do have a central identity provider, such as a company directory, ask whether the scheduling product supports the standard protocols, whether it works for field users on phones, and what happens when the provider is down. Otherwise, individual logins with a second factor are a sensible baseline.
Example
A property services firm with sixty staff uses its company directory to sign everyone into the scheduler. When a supervisor leaves, disabling her directory account removes access here too.
Where Apex touches this
Rolling out
The screen and the rules are built and tested. Saving real customer data is not connected yet. Status as of 2026-10-07; the badge shows the least-built feature involved.
- AD04SSO / SAML(Rolling out)
- AD05Two-factor authentication(Rolling out)
Apex Flow Scheduler is in early access. See how we label status.