Industries / Electrical
One scheduler for electrical.
Works today
Book service calls and panel jobs, track permits with the crew day, quote on site.
Electrical
Apex pulls panel photos and permit status into the visit, keeps unlicensed hands off licensed work, and treats a burning smell as a safety call before it is a booking.
Who it is for: Electrical contractors running service calls, panel and EV-charger upgrades and small commercial projects.
What generic schedulers get wrong for electrical
Safety comes before scheduling
Sparking, a burning smell or a hot panel needs a safety instruction and a fast response, not a form that ends in a calendar slot.
Permits and inspections are steps
A panel or EV job moves through applied, approved and inspection scheduled. A failed inspection should rebook itself.
License class gates the work
A journeyman cannot pull a permit or do panel work a master can. Assignment has to know who may do what.
The panel decides the quote
Brand, amperage and a Federal Pacific or Zinsco flag change price and risk. The photo is the quote.
Projects mix with service calls
A multi-day commercial job should not block the same-day outlet repair that pays the week.
Drawn in code for electrical
A day in a electrical business
- Emergency
- Service call
- Panel or EV
- Inspection
- Project day
A failed inspection on the 14th rebooks the visit and keeps the permit status on the job.
- Photo
- Quote
- Permit applied
- Permit approved
- Install
- Inspection
- Passed
The install date is held until the permit is approved. Milestones are in build.
A risky brand moves the job off the standard price path.
An electrician week: a safety call, a permit-gated panel and a failed inspection that rebooks itself. Illustration of planned screens: entries are examples, not customer data, and not every screen shown is built yet.
How electrical runs in Apex: the key settings
Starter settings for this trade. You change any of them. Nothing here is a promise about your numbers.
How jobs get booked
Emergency tiers (sparking, burning smell, no power to the panel) plus standard windows: 8-10, 10-12, 12-2, 2-4, Monday to Friday.
Stops in a day
Around 5 calls a day per electrician.
Routing
Dynamic cluster for standard calls; critical safety calls bypass density.
Who says yes
Dispatcher confirms emergencies; owner confirms project work.
How you price
Service call plus task rates, per-outlet and per-fixture prices with a minimum, and package pricing for panel upgrades.
Repeat customers
Optional three-year safety inspection reminder.
Follow-up calls
Same-day callback after an emergency, day-3 check, day-30 warranty check.
Review requests
Review request a day after a paid job, held back on an open issue.
What we ask the customer
- Symptom: tripping breaker, dead outlets, smell
- Is there a burning smell or visible spark?
- Panel brand and amperage
- EV charger or solar present?
- Age of the wiring
- Which circuits affected
Photos and papers to collect
- Panel interior and breaker label photos
- Fault area photo
- Required panel photo before a panel or EV quote
Rules to watch
- License class on every quote
- Permit and inspection milestones
- Utility disconnect coordination
- Safety flags: aluminum wiring, Federal Pacific or Zinsco panel, knob-and-tube
What you get as a electrical business
7 of 16 work today. The other 9 are coming soon.
Standard windows
Two-hour windows with no exact time.
Missed-call text-back
A text asking for a photo of the panel and a short description.
Reminders and on-my-way texts
With STOP handling and quiet hours.
Route density for service calls
Offers days when a van is already nearby.
Follow-up and warranty call tasks
Dated tasks with outcomes.
Photo chaser for panel photos
A task when no panel photo arrives before a quote.
Starting pack for electrical
Emergency windows, five stops and dispatcher approval as owner-confirmed defaults.
Safety-first intake for sparking and smell
Shows a safety instruction and a call-911 line before any visit is created.
Emergency tiers with a licensed tech only
No solo critical dispatch without a licensed electrician.
Permit and inspection milestones
Applied, approved, inspection scheduled, with a rebook after a failed inspection.
License-class assignment
Journeyman and master gating on panel and permit work.
Panel photo with brand and amps
Required before a panel or EV quote, with a Federal Pacific or Zinsco flag.
Load calculation inputs for EV and panel jobs
Collects the numbers a load calculation needs; the calculation itself stays yours.
Project mode beside service calls
A multi-day commercial job holds days without blocking same-day work.
License and insurance expiry tracking
Reminders per technician and for the company.
Flat-rate task book
Per-outlet and per-fixture prices with a minimum.
The tools in electrical, and where we can honestly do better
Tools our research found in use for electrical: ServiceTitan, Housecall Pro, Jobber, Tradify, Fergus, Successware. Listing a tool is not a claim about it.
ServiceTitan
Capterra reviewers describe onboarding, data migration and setup as difficult.
Review-site summary: Capterra, ServiceTitan reviewsWhat Apex does about it: Starting packs and import tools are built, so setup is a review of numbers. Guided migration is part of Pro.
Housecall Pro
G2's review summary lists inventory limits, glitches, customization limits, slow photo uploads and weak offline mobile functionality among user complaints.
Review-site summary: G2, Housecall ProWhat Apex does about it: Panel and fault photos are part of the request. Reliable upload from the crew phone is an acceptance test for the crew app, which is in build.
Successware
Capterra reviewers mention an outdated classic interface, no direct Excel pricebook import, and little automation.
Review-site summary: Capterra, Successware reviewsWhat Apex does about it: Pricebook import is part of the build.
When another tool may be the better choice: ServiceTitan is the deepest for permit-heavy electrical and commercial mixed work. Tradify and Fergus are popular with small electricians for quoting. Apex is newer, and the permit and license items are in build.
What it costs for electrical
Apex lists three public plans, priced by users: Solo $59 per month for 1 user, Crew $99 for 2 to 5 users, Business $129 for 6 users plus $10 for each extra user. No plan includes any texts, AI phone minutes or AI usage. For this trade we would start you on Crew. Several vans put most electrical shops on Crew, and Business once the roster passes five.
Housecall Pro lists Basic at $59, Essentials at $149 and Max at $299 per month billed annually, or $79, $189 and $329 billed monthly. Workiz does not publish plan prices, so we show none. These are public figures as read on 2026-10-06, verify before buying. Seat counts and included features differ between vendors, and we have not verified every one, so compare your own crew size on the pricing page before you decide. Texts and AI run on your own provider account or a prepaid wallet, and card processing is at the processor's own rate.
Electrical: questions, answered first
What happens when someone reports a burning smell?
Does it track permits and inspections?
Can I stop a journeyman taking panel work?
Does it do a load calculation?
Are panel photos required?
Solar installation and service
Apex treats an installed system as an asset with parts, warranty windows and monitoring alerts, and schedules roof-certified crews around weather, permits and utility interconnection.
Who it is for: Solar installers and O&M companies doing residential repair, annual cleaning and inspection, warranty work and new installs.
Works with a few tweaksSolar research relies on vendor descriptions and found no independent complaint data. Treat this pack as a hypothesis to confirm with an installer.
What generic schedulers get wrong for solar service
The system is the record
Panels, inverter, battery, serial numbers and install date drive every call. A customer note is not enough for a component warranty.
The alert starts the job
A monitoring fault, or performance below a service-level target, should become a work order with the part list attached.
Roof work needs the right crew
Fall protection, electrical license and a second tech decide who can go, and rain or wind decides when.
Warranty clocks run per part
Panel, inverter and battery each have their own window and a manufacturer return process.
Drawn in code for solar service
A day in a solar service business
- Alert visit
- Repair
- Cleaning
- Install day
- Warranty
- Alert received
- Work order
- Parts checked
- Roof crew assigned
- Visit
- Production confirmed
The alert becomes a work order with a part list. Monitoring import is in build.
Install days run whole; weather moves roof work one action.
Component warranties are in build.
A solar service week: an alert-driven repair, a rain move and install days. Illustration of planned screens: entries are examples, not customer data, and not every screen shown is built yet.
How solar service runs in Apex: the key settings
Starter settings for this trade. You change any of them. Nothing here is a promise about your numbers.
How jobs get booked
Monitoring-triggered priority with a service-level target, plus scheduled windows for repairs and cleanings.
Stops in a day
Around 3 to 4 roof jobs a day; fewer for installs.
Routing
Dynamic cluster for service calls; install crews work whole days.
Who says yes
Owner confirms; warranty claims wait for a manufacturer return number.
How you price
Zero-bill warranty work versus paid repair, an annual O&M plan, and per-panel cleaning.
Repeat customers
Annual inspection and cleaning, and a performance review.
Follow-up calls
Day-3 production check after a repair; day-30 warranty check.
Review requests
Review request after production is confirmed, once.
What we ask the customer
- System size and make of inverter, panels and battery
- Monitoring alert code and production drop
- Install date and warranty status
- Roof access and pitch
- Utility and interconnection status
Photos and papers to collect
- Inverter display photo
- Array photo
- Label photos for return authorization
Rules to watch
- Electrical license and NABCEP certification on the crew
- Fall-protection training record
- Utility interconnection approval
- Manufacturer return authorization number
What you get as a solar service business
4 of 14 work today. The other 10 are coming soon.
Scheduled windows for repairs and cleanings
Morning and afternoon windows, no exact times.
Yearly inspection and cleaning reminder
Stops when the customer has a visit on the calendar.
Route density for service calls
Offers days when a roof crew is already nearby.
Post-repair production check call
A dated call task with outcomes.
Monitoring alert becomes a work order
A fault code creates a visit with the likely part list.
Installed asset record
Panel, inverter and battery models with serials and install date.
Warranty countdown per component
Clocks for panel, inverter and battery with manufacturer contacts.
Return authorization tracking
The number, the return status and the replacement ETA.
Roof-certified crew assignment
Only fall-protection-trained, licensed techs are offered the job.
Weather reschedule
Rain, wind or cold moves roof work and tells the customer.
Permit and interconnection steps
Dated milestones for installs, with a hold on the install window.
Commissioning checklist
A required checklist and photos before the install job closes.
Performance below target dispatch
A visit when output drops under the agreed level.
Two-tech roof jobs
A second tech reserved automatically for roof work.
The tools in solar service, and where we can honestly do better
Tools our research found in use for solar service: FieldCamp, Smart Service, Fieldproxy, Jobber, Housecall Pro, ServiceTitan. Listing a tool is not a claim about it.
No claimsOur research found no sourced complaints about the tools used for solar service, so we make none.
When another tool may be the better choice: FieldCamp, Smart Service and similar tools market monitoring-to-work-order features for solar. We found no independent complaint data, so we make no claim against them and treat their descriptions as marketing.
What it costs for solar service
Apex lists three public plans, priced by users: Solo $59 per month for 1 user, Crew $99 for 2 to 5 users, Business $129 for 6 users plus $10 for each extra user. No plan includes any texts, AI phone minutes or AI usage. For this trade we would start you on Crew. Two crews put most solar service shops on Crew.
Housecall Pro lists Basic at $59, Essentials at $149 and Max at $299 per month billed annually, or $79, $189 and $329 billed monthly. Workiz does not publish plan prices, so we show none. These are public figures as read on 2026-10-06, verify before buying. Seat counts and included features differ between vendors, and we have not verified every one, so compare your own crew size on the pricing page before you decide. Texts and AI run on your own provider account or a prepaid wallet, and card processing is at the processor's own rate.